Privacy Policy
Last updated: August 2026
1. Information We Collect
At TwistGenAI, we collect information necessary to provide and manage our AI Employee services. This includes business contact details (name, email address, phone number), messaging metadata from connected platforms (WhatsApp, Instagram, Messenger), and operational workflow data configured during onboarding.
2. How We Use Information
Your information is strictly used to train, operate, and optimize your custom AI Employees and automation workflows. We do not sell, rent, or monetize your business data or customer conversations to third parties.
3. Data Security & Storage
All data is encrypted in transit and at rest using enterprise-grade encryption standards. Access permissions are enforced at the agent level, ensuring each AI Employee operates strictly within its designated scope.
4. Third-Party Integrations
When connecting TwistGenAI to third-party tools (Meta, Shopify, HubSpot, Salesforce, Zendesk), data is transferred in accordance with the permission scopes you explicitly authorize during setup.
5. Contact Us
For privacy queries or data access requests, please contact our team via the Contact Page.