Meet Your New Team Member. It Never Clocks Out.
An AI Employee from TwistGenAI isn't a self-serve chatbot tool you have to set up and manage, it's a managed sales or support function. Trained on your processes, tools, and tone of voice, it handles real work: answering customers, qualifying leads, processing orders, updating records, and escalating only when a human judgment call is needed.
The real comparison: A full-time sales manager costs significant monthly salary, plus the ramp-up time, plus the risk they leave in eight months with your process in their head. Your AI Employee does the same job for a fraction of that, and it never resigns.
Omnichannel Presence
WhatsApp · Instagram · Messenger
Powered by the AI Employee Framework
Every AI Employee runs on the same underlying framework: one engine deployed across WhatsApp, Instagram, and Messenger, and across roles (support, sales, ops). Instead of building a separate bot for every channel, you stand up one AI Employee and assign it everywhere your customers already are.
Channel-agnostic
One AI Employee, deployed on WhatsApp, Instagram DM, and Messenger
Context-persistent
Remembers the conversation and customer history across every channel, not just the one it started on
Role-based, not flow-based
Holds real conversations and adapts: it doesn't just follow a fixed decision tree like a traditional flow-builder
Human handoff built in
Escalates to your team with full context the moment a judgment call is needed
What an AI Employee can do for you
Each AI Employee is given a defined job description, access to your tools, and clear escalation rules, so it acts like a trained team member, not a generic AI tool.
Sales Development Agent
Confirms COD orders, recovers abandoned carts, qualifies inbound leads, follows up automatically until a deal moves or dies
Customer Support Agent
Resolves tickets, tracks orders, handles refunds and FAQs across chat and WhatsApp
Operations Agent
Reconciles invoices, updates inventory, flags exceptions before they become problems
GTM Agent
Runs your go-to-market motion end to end: research, content, growth, and engineering, coordinated by a chief-of-staff Orchestrator, so campaigns move without you chasing four separate hires
One Orchestrator. A Full Go-To-Market Team.
Our multi-agent system for go-to-market work puts a chief-of-staff style Orchestrator at the center. It understands your goals, prioritizes what matters, and delegates to four specialist agents so nothing falls through the cracks.
Research & trend intelligence: tracks your market, competitors, and emerging opportunities
Writing & content: drafts copy, campaigns, and content in your brand voice
Marketing, growth & monetization: runs the channels that bring in and convert customers
Engineering, automation & dashboards: builds the tooling and reporting that keeps GTM running
How it works:You talk to one Orchestrator, over Telegram, the same way you'd brief a chief of staff. It routes the work to the right specialist agent, keeps context across the whole team, and reports back with results instead of busywork.
Seamless cross-platform workflow execution
AI Systems That Run Your Operations
Not every problem needs an AI agent. Some just need to stop being manual. We build systems that automate the repetitive parts of your operations: approvals, data syncing, reporting, and handoffs between tools and teams.
What we automate
Lead capture → CRM entry → assignment → follow-up
Invoice generation, approval routing, payment reminders
Inventory sync across sales channels and warehouses
Automated reporting dashboards from multiple systems
The Operating System Behind Your AI Workforce
As you add more AI Employees, you need something to coordinate them. Agentic OS is TwistGenAI's orchestration layer, it lets multiple AI agents share context, hand off tasks to each other, and operate under one set of business rules instead of working as disconnected bots.
Core capabilities
Multi-agent orchestration
Agents pass tasks to each other (e.g., Sales Agent → Billing Agent → Support Agent) without human relay
Central memory & context layer
Every agent works from the same up-to-date data, not siloed scripts
Permission & guardrail controls
Define exactly what each agent can access, approve, or escalate
Live monitoring dashboard
See what every agent is doing, in real time, with full audit logs
Positioning line: Think of Agentic OS as the management layer for your digital workforce, the same way an HR system manages your human one.
Real-time task routing and multi-agent memory synchronization
One Place That Remembers Everything Your Business Discusses
Every meeting, call, and memo carries decisions and context that usually end up living in someone's head, or nowhere at all. Company Brain captures it automatically, stores it in a central vault, and makes it accessible from whatever channel your team already works in, with access controlled by role rather than guesswork.
Captures everything
Pulls in meetings, calls, and memos automatically: no manual note-taking or upload required
Central vault
All of it lives in one searchable, structured knowledge base instead of scattered docs and chat threads
Access from any channel
Ask questions and pull answers via WhatsApp, Telegram, Slack, or your other AI Employees: not a separate app to check
Role-based access
Every person and agent sees only what their role permits, with full audit logs on who accessed what
Positioning line: Company Brain is the memory layer for your business, so decisions, context, and commitments survive turnover, missed meetings, and time.
Software Built Around Your Business: Not the Other Way Around
Off-the-shelf CRM and ERP platforms force you to adapt your business to their structure. TwistGenAI builds custom systems shaped around how your team actually operates, with AI-readiness built in from day one, so it plugs natively into your AI Employees and Agentic OS.
Bespoke CRM & ERP platforms with built-in AI readiness
What we build
Custom CRM
Lead tracking, pipeline management, customer history, and sales reporting tailored to your sales cycle
Custom ERP
Inventory, finance, procurement, and operations unified in one system
Internal Tools & Dashboards
Purpose-built apps for reporting, approvals, and team workflows